Amazon and Flipkart sales are highly anticipated for their discounts, but the possibility of receiving a counterfeit or faulty smartphone exists. Reports from users indicate that some have received fake devices or phones that stopped working immediately after unboxing. To determine whether a phone is authentic, customers can utilize the Sanchar Saathi Portal. Each mobile phone is equipped with a unique 15-digit IMEI number. To check your phone’s authenticity, visit the Sanchar Saathi website. Navigate to ‘Citizen Centric Services’ and select the ‘Know Your Mobile/IMEI Verification’ option. Provide your mobile number and the captcha to get an OTP. Submit the OTP and enter the phone’s IMEI number to access details such as device status, brand, model, type, and manufacturing information. This ensures consumers can verify the authenticity of their purchases and avoid being misled by fake products.
