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Apple is changing how people shop with the new ‘Shop with a Specialist over Video’ service. The service allows customers to have live shopping sessions with Apple specialists, providing a detailed overview of products and services. Customers can get information about features, trade-in offers, and financial plans through video calls with Apple experts. The video calls are designed to be one-way and secure for a better experience. After the US, India is the second country where the service is being offered. The service hours are from 10 AM to 7 PM, Monday to Friday. To start, go to the Apple Store Online, find the ‘Need a Shopping Help’ option, and click ‘Ask a Specialist’.
